Please carefully review this Policy. By using the Websites, you are agreeing to this Policy and the Websites' Legal Notice.
Biomet will not knowingly collect, maintain, disclose or otherwise process Personal Information of anyone who is considered to be a minor in the country where he or she resides. If you are a minor, please do not use the Websites.
What Information Do We Collect?
You are able to access much of the content on the Websites without submitting any Personal Information, although Non-Personal Information may still be collected. Certain areas of the websites allow you to submit Personal Information voluntarily, including areas where you can request more information about, or regarding, a Biomet product. For these purposes, we may collect your name, mailing address, phone number and email address. We may also collect other information relating to a user’s device usage, age, and condition for market research purposes and communications about our devices.
Blog Comments and Other Interactive Features
Our Websites may include areas, such as blogs, where you can submit comments in response to posted content. In order to submit a comment, you must submit your name and email address. The content of any submitted comment is determined by you, but it may include Personal Information. Any communications you submit or post to any interactive features on our Websites may be viewable by other users of the Websites. Therefore, you acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit for such interactive features, whether or not it contains Personal Information about you.
When you visit the Websites, we may also collect Non-Personal Information about you, which your web browser automatically sends whenever you visit a website on the Internet. "Non-Personal Information" is information that does not, by itself, identify a specific individual. Our servers automatically record this information, which may include your Internet Protocol ("IP") address, browser type, browser language, and the date and time of your request.
We may collect information about your use of the Websites through cookies and similar technology. A "cookie" is a unique numeric code that we transfer to your computer so that we can keep track of your interests and/or preferences and recognize you as a return visitor to the Websites. Cookie technology allows us to collect "clickstream" data, which is not Personal Information but which reflects your activities on the Websites, including the pages you view. We may use the information collected by cookies for general statistical and other purposes. For a more complete description of what cookies are, how Biomet uses them, and the choices you have, please see Biomet's Websites Cookies Policy.
How Do We Use Information We Collect?
When you submit Personal Information through the Websites, we will use it first of all for the purposes for which you submitted it. These purposes include providing you with the information you requested, such as information packets about specific devices that may be of interest or otherwise contacting you when you submit an inquiry to us. We may also use your information to communicate with you about our products or other services that may be of use to you. In addition, we may use Personal Information for our own internal research purposes – for example, we use this information to help us better tailor our products to individuals who most need them. Please note that for any interactive features we offer that allow you to publicly post content, you must not expect privacy for confidentiality in the content you submit, whether or not it contains Personal Information about you. We may combine the Personal Information you provide us with other information about you that is available to us, including information from other sources.
Use of IP Address. In addition to logging the IP address of your computer as you use the Websites, we also may use your IP address to customize the Websites' content. We may retain IP addresses, and we may retain them together with Personal Information that you provide and use such information for the purposes outlined in this Policy.
With Whom Do We Share the Information We Collect?
Disclosures to Affiliates and Subsidiaries
To respond to your requests or to process your information for any of the activities identified above, we may share your information within Biomet, in which case the Biomet companies with which we share the information will comply with the terms of this Policy.
Disclosures for Legal or Safety Reasons
Disclosure to Operations and Maintenance Contractors
We may contract with third parties to provide services for the Websites. These contractors include vendors and suppliers who provide technology, content, and other services; vendors who analyze and store data collected on the Websites; and vendors who send and/or respond to email on our behalf (each, a "Contractor"). These Contractors may have access to your Personal Information in order to provide services to us or on our behalf. As noted below, the information you provide will be accessible to companies we contract with in countries around the world to assist with providing services through the Websites. If we allow a Contractor to have access to your Personal Information, we will not authorize the Contractor to use or disclose the information for any purpose that is not consistent with this Policy.
Disclosure to Third Parties for Market Research
In addition to Contractors who may analyze information for us solely on our behalf, we may disclose certain information we collect on the Websites, but not Personal Information, to third parties for market intelligence and research purposes. We do this in an aggregate and de-identified/anonymized manner or subject to confidentiality restrictions.
Disclosure to Subsequent Owner or Operator
What About Sharing Information with Third Party Websites?
We may provide a feature on some of our Websites through a link or other tool that enables you to share a webpage or other information on a third party website, such as social media websites like Facebook, Twitter or through other mechanisms such as email. We do not control these third party services. When you post information to or through such services, those websites' privacy policies and cookie usage policies apply directly. We encourage you to review the privacy policies posted on those, and all third party websites you visit.
What Choices Do You Have About Your Information?
When you use the Websites, you have the following choices about information you provide through the Websites.
Your browser software can be set to reject all cookies, but if you reject the cookies from the Websites, certain functions and conveniences of the Websites may not work properly. Cookies and similar technologies are how we ensure that we can promptly retrieve and deliver information to you when you use our Websites. For additional information regarding your cookie choices, see the Biomet Websites Cookies Policy.
Retention of Personal Information
Biomet will maintain the Personal Information you submit through the Websites only for as long as required to fulfill the purposes set out in this Policy and in accordance with applicable law. Upon written request to the contact listed below, Biomet will remove your Personal Information.
How Do We Secure Your Information?
We provide reasonable protections for the Personal Information you share with us. To prevent unauthorized access, maintain data accuracy, and ensure proper use of your Personal Information, Biomet and its third party partners employ physical, electronic, and managerial procedures to safeguard and secure the information we collect online, consistent with industry practices. However, Biomet does not warrant or represent that its level of security meets or exceeds any specific standards. You should keep in mind that no Internet transmission is 100% secure or error-free nor is stored data free from vulnerabilities.
What About Changes to This Policy?
Processing in the Various Countries
The Websites are typically operated by Biomet in the United States or Europe, and the information you provide will be accessible by Biomet in various countries around the world. Your Personal Information may be transferred across national borders from time to time. By using the Websites, you consent to the collection, storage, and processing of your Personal Information in any country from or to which we may transfer your Personal Information. The level of legal protection for Personal Information is not identical in all countries; however, we will take the security measures described below to keep your data as secure as reasonably practical, and in accordance with applicable law.
Moreover, Biomet complies with the U.S.-EU Safe Harbor Framework and U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland, concerning Personal Information processed for various reasons including human resources activities, product customization or development, clinical research, complaint handling and regulatory compliance, marketing research and regarding its products, marketing and sales of its products, finance and tax activities, and other legal and business activities. Biomet has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Biomet is committed to uphold the principles as required by the Safe Harbor certification. You can learn more about those principles and Biomet's obligations by reading our Safe Harbor Policy and by visiting the following website:
Also, if you are a user of a Website targeted specifically to users residing in a European Economic Area country or Switzerland, those Websites will prominently post the Biomet Websites Cookies Policy and have specific opt out provisions for those users with respect to cookies.
Finally, please note that to ensure compliance with the Safe Harbor Privacy principles, or in case concerns raised to Biomet are not resolved (please see below), Biomet will cooperate with the Data Protection Authorities ("DPAs") and other governmental authorities with jurisdiction over such matters in the respective EEA member states, where it has member states and with the Swiss Federal Data Protection and Information Commissioner ("Commissioner") for operations in Switzerland, in the investigation and resolution of complaints that cannot be resolved between Biomet and the complainant, and comply with advice given by such DPAs and the Commissioner.
Whom Can You Contact with Questions or Concerns?
If you have questions, concerns or complaints about this Policy or the collection, use, disclosure, transfer, access, or opting out of uses of Personal Data, please contact us at:
Chief Compliance Officer, Global Operations, Biomet, Inc.
attn.: Antje Petersen Schmalnauer (interim)
3316 LC Dordrecht
Phone: + 31 78 6292929
Fax: +31 78 6292941
Effective Date: November 28, 2013